Work-Based Learning Certification
Our Workforce Wishlist
Note: To All Managers
Re: Potential Employees
We want job applicants to have the skills and qualities that can help them be successful in our company. As you interview potential employees please check the qualities that each applicant displays.
_____ An understanding of global community. Applicants should realize that the people or nations of the world are closely connected by telecommunications economically, socially, and politically. They also need to understand the critical importance of considering challenges and aspirations of wider groups and communities within their local regions when addressing problems.
_____ High emotional intelligence (EI). Applicants must manage their own emotions well and understand the emotions of those around them. They should understand how emotions affect the performance of their coworkers. One of the best indicators of EI is empathy, so pay careful attention to their ability to understand facts from a peer’s perspective. We especially want employees who are aware of their own biases and accept and respect one another, including those who are unlike them.
_____ Works well with others. Take note here! We like to have people working with us who can get along with their colleagues and who work with others successfully in different situations. They must be open to critique so that they can develop healthy working relationships. Teamwork and the basic life skills make them a better candidate for any position in our company, so if they have good people skills, put them at the top of our ‘desirable’ list.
_____ Strong work ethic. We want employees who will be at work on time, do what we hired them to do, meet targets and deadlines, and keep moving forward when they encounter obstacles. They should be able to manage time well. Also look for positive attitudes. Positive people create healthy work environments and are valuable members of teams. A positive attitude usually indicates resilience and persistence – also traits we need. We also value employees who are honest and make ethical decisions. They will make mistakes. When that happens, they should admit it and learn how to avoid making that mistake again. An employee who admits mistakes and learns from them is a definite asset to any company.
_____ Technical competency. Our employees need to be digitally literate. They should be comfortable and competent with computers, online research and apps, and our industry-specific software. They must handle technology responsibly and be eager to improve their technological skills along the way.
_____ Problem-solvers. (Hey – right now we’d settle for people who can even recognize a problem!) Look for several traits here. Applicants can see when something needs to be done and act accordingly. We want those who take on challenges with minimal direction. We rely on employees who can analyze problems and use sound engineering practices to tackle these challenges. We want employees who are innovative – who can objectively examine data and information and generate creative solutions for a problem. We also want flexible thinkers. Our employees need to react quickly to changing company conditions, shift gears, and adapt as required.
_____ Initiative: We are always on the lookout for hard-working employees who take initiative and are proactive about finding new ways to help the company do our work. Employees with initiative don’t wait around for their boss to assign them tasks. They’re self-motivated and driven to do whatever they can to improve the company in their current position.
_____ Communication skills. Can the applicants communicate clearly, accurately, and effectively in a variety of ways? These may include online platforms, presentations, social media, email, phone calls, and in-person meetings. Please pay careful attention to their body language, listening skills, ability to follow directions, and the ability to provide appropriate feedback – raising questions and concerns with the intent of making things better, not reveling in others’ missteps.
_____ Continual learner. Our employees need to actively seek out new information, expand their knowledge, and explore new ways of doing things. Employees with an interest in learning and a willingness to pass it on to others are invaluable. They access information as needed and apply it to solve local problems as well as larger challenges. Look for someone who is eager and willing to learn, and to keep learning every day.